Legal

Privacy Policy

Effective from 26 September 2026.

Data Controller

JITS ApS, CVR 37590029, Odensevej 80, 5471 Søndersø, Denmark. E-mail: hej@kassalo.dk. Phone: +45 63 13 14 13.

What data we process

  • Trial & enquiries: name, company, CVR number, e-mail, phone, industry and ERP system — as entered by you. Purpose: to set up your POS system and contact you about it. Legal basis: GDPR Art. 6(1)(b) (contract) and (f) (legitimate interest).
  • AI chat: the messages you send and the responses you receive. Purpose: to answer your questions and improve the assistant. Responses are generated by Anthropic (Claude) acting as a data processor. Please do not enter sensitive information in the chat.
  • Technical logging: IP address and timestamp in server logs for up to 30 days for security and abuse-prevention purposes.

Cookies & analytics

We only set statistics and marketing cookies if you have given your consent via the cookie banner. You can change or withdraw your consent at any time via “Cookie settings” at the bottom of the page.

  • Essential (always active): your cookie preference is stored in the browser’s localStorage; the chat stores the conversation in sessionStorage until you close the tab; campaign source (e.g. UTM parameters and gclid) is stored in sessionStorage and sent along if you start a trial or contact us.
  • Analytics: Google Analytics (Google Ireland Ltd.) — which pages are visited and where visitors come from.
  • Marketing: Google Ads (Google Ireland Ltd.), Meta Pixel (Meta Platforms Ireland Ltd.) and LinkedIn Insight Tag (LinkedIn Ireland) — measuring ad performance and showing Kassalo adverts to previous visitors.

Legal basis: your consent, GDPR Art. 6(1)(a) and applicable cookie regulations. Data may be transferred to the USA under the EU–US Data Privacy Framework.

Retention

Data from trials and enquiries is deleted 24 months after last contact, unless you become a customer. Chat logs are deleted after 12 months.

Data processors

Hosting within the EU; Anthropic PBC (AI chat); Nexi/Nets (payments); Google, Meta and LinkedIn (only where consent to analytics/marketing has been given). Transfers to third countries take place on the basis of the European Commission’s Standard Contractual Clauses or the EU–US Data Privacy Framework.

Your rights

You have the right to access, rectification, erasure, restriction, data portability and objection. Write to hej@kassalo.dk. You may also lodge a complaint with the Danish Data Protection Authority at datatilsynet.dk.

The POS system

When you use Kassalo as a customer, you are the data controller for your customers’ and employees’ data, and JITS ApS acts as the data processor under a data processing agreement.

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